Customer support
Boost Customer Satisfaction and E-Shop Profitability
Customer support helps overcome language barriers. There’s nothing better than giving customers the ability to access product or service information in their preferred language. It’s not just about communication – it’s about building trust, enhancing satisfaction, and fostering long-term relationships that drive higher consumer retention.
Learn moreCustomer support helps overcome language barriers. There’s nothing better than giving customers the ability to access product or service information in their preferred language. It’s not just about communication – it’s about building trust, enhancing satisfaction, and fostering long-term relationships that drive higher consumer retention.
Benefits for Your Business
Higher Credibility
Customer support in the local language makes you feel like a local company and customers trust you more.
Sales Increase
If customers can communicate with you in their native language, they are more likely to buy from you.
Saving Time
You don't have to spend hours answering questions about how to use the product, delivery methods or payment options.
It is statistically confirmed that, in the long term, an e-shop with customer support in clients’ native language has 300% more orders, and, most importantly, customers who keep coming back.
Get SupportForms of Customer Support
We communicate with your customers in a responsive, friendly manner, ensuring they understand your business.
E - mail
- Customer communication
- Handling complaints and product returns
Phone
- Customer communication
- Option to rent a foreign phone number
Chat
- Chatting with your customers
- Assisting with orders
Choose the Right Solution for Your E-shop
Each package is designed to provide seamless and localized customer support.
BASIC
from 450 €/month
- Availability 10:00 AM – 12:00 PM
- E-mail and phone support
- Up to 110 interactions (30 calls + 80 e-mails)
- Small translations for social media, newsletter (max 2 standard pages)
MEDIUM
from 600 €/month
- Availability 10:00 AM – 02:00 PM
- E-mail and phone support
- Up to 330 interactions (90 calls + 250 e-mails)
- Small translations for social media, newsletter (max 5 standard pages)
ENTERPRISE
from 850 €/month
- Availability 09:00 AM – 04:00 PM
- E-mail and phone support
- Up to 1,000 interactions (200+ calls / 500+ e-mails)
- Small translations for social media, newsletter (max 5 standard pages)
- Comment management on social media
Both small and large companies trust us.
Join them.
Start Your Expansion
